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Policy

Policy
Sr. NoNameDate Of UpdationVersion
1
Comprehensive Deposit Policy
17-03-2026Download
2
Comprehensive Deposit Policy
Download
3
BSBDA Policy
Download
4
Deceased Claim Settlement Policy
Download
5
Customer Compensation Policy
Download
6
Comprehensive Deposit Policy
Download
7
Comprehensive Deposit Policy
Download
8
Customer Grievance Policy
Download
9
Code of Bank's Committment to Customers
Download
10
Customer Service Policy
Download
11
Revised KYC Policy w.e.f 2nd May 2023
Download
12
Privacy Policy for Mitra application
Download
13
Policy on Customer Suitability and Appropriateness
Download
14
attached Policy on Appointment of Statutory Auditors
Download
15
KYC/AML/CFT Policy
Download
16
Cheque Collection Policy
Download
17
Citizen's Charter
Download

Notices

Notices
Sr. NoNameDate Of UpdationVersion
1
Video KYC -200 Cashback offer (Terms and Conditions) - April'26
15-04-2026Download
2
Fino Reward Points Terms & Condition - April'26
15-04-2026Download
3
Digital Savings Renewal_ T&C - April'26
15-04-2026Download
4
Renewal of Women's account offers (Terms and Conditions) - April'26
15-04-2026Download
5
Controlling Officer List
07-04-2026Download
6
Fino Payments Bank Branches and CSP points information
02-04-2026Download
7
Notices on Debit card Lounge Access effective 1st April 2026
01-04-2026Download
8
UPI Bonanza-T&C Offer Feb'25 (offer Period 17th to 24th Dec 25)
16-12-2025Download
9
Renewal of FinoPay Savings Account -250 Cashback offer (Terms and Conditions) – Dec’25
01-12-2025Download
10
Fino Reward Points Terms & Condition - Dec'25
01-12-2025Download
11
Video KYC -200 Cashback offer (Terms and Conditions) - Dec'25
01-12-2025Download
12
Renewal of Women's account offers (Terms and Conditions) - Dec'25
01-12-2025Download
13
Savings Accounts effective 1st Dec 2025
01-12-2025Download
14
Fino Payments Bank Branches and CSP points information
11-11-2025Download
15
Renewal of Women's account offers (Terms and Conditions) - Nov'25
01-11-2025Download
16
Video KYC -200 Cashback offer (Terms and Conditions) - Nov'25
01-11-2025Download
17
Fino Reward Points Terms & Condition - Nov'25
01-11-2025Download
18
Renewal of FinoPay Savings Account -250 Cashback offer (Terms and Conditions) - Nov'25
01-11-2025Download
19
FinoPay Savings Account 25- OTT's offer (Terms and Conditions) - Nov'25
01-11-2025Download
20
Revision in key Charges effective from 1st Nov 2025
30-09-2025Download
21
FinoPay Savings Account 25- OTT's offer (Terms and Conditions) - Sep'25
11-09-2025Download
22
Renewal of FinoPay Savings Account -250 Cashback offer (Terms and Conditions) – Sep’25
11-09-2025Download
23
Fino Reward Points Terms & Condition - Sep'25
11-09-2025Download
24
UPI Lite Terms and Conditions - Sep'25
11-09-2025Download
25
Video KYC -200 Cashback offer (Terms and Conditions) - Sep'25
11-09-2025Download
26
Renewal of Women's account offers (Terms and Conditions) - Sep'25
11-09-2025Download
27
Overall Debit Limits - CASA
06-08-2025Download
28
UPI_Fino Reward Points Terms and Conditions - Aug'25
01-08-2025Download
29
Video KYC -200 Cashback Terms and Conditions - Aug'25
01-08-2025Download
30
UPI Lite Terms and Conditions - Aug'25
01-08-2025Download
31
Fino Reward Points Terms & Condition - Aug'25
01-08-2025Download
32
Women's account offers Terms and Conditions - Aug'25
01-08-2025Download
33
Digital Savings Renewal_ T&C - Aug'25
01-08-2025Download
34
Payment through UPI using FinoPay App Rs.20 CashBack - Aug'25
01-08-2025Download
35
25- OTT's Terms and Conditions - Aug'25
01-08-2025Download
36
Savings Account Revised Interest Rates Effective from 1st Aug 2025
01-08-2025Download
37
Login Streak Campaign for FinoPay app user - 24th July to 31st July 2025
24-07-2025Download
38
Video KYC -200 Cashback Terms and Conditions
07-07-2025Download
39
UPI Lite Terms and Conditions
07-07-2025Download
40
Fino Reward Points Terms & Condition - July'25
07-07-2025Download
41
Payment through UPI using FinoPay App Rs.20 CashBack - June'25
10-06-2025Download
42
FinoPay Savings Account OTT play TnC June'25
09-06-2025Download
43
Digital Savings Renewal_ T&C June'25
09-06-2025Download
44
Fino Reward Points Terms & Condition - June'25
09-06-2025Download
45
UPI Lite Offer Terms & Condition for June'25 (10th to 30th June 2025)
09-06-2025Download
46
FinoPay Savings Account Video KYC Rs.200 Cashback offer - June'25
09-06-2025Download
47
Women's account offers Terms and Conditions - June'25
09-06-2025Download
48
Transaction Limits applicable to new Current Account / Savings Account
21-05-2025Download
49
FinoPay Savings Account OTT play TnC May'25
15-05-2025Download
50
Digital Savings Renewal_ T&C May'25
15-05-2025Download
51
Women's account offers Terms and Conditions - May'25
15-05-2025Download
52
UPI Lite Offer Terms & Condition for May'25 (15th to 31st April 2025)
15-05-2025Download
53
FinoPay Savings Account Video KYC Rs.200 Cashback offer - May'25
15-05-2025Download
54
Fino Reward Points Terms & Condition - May'25
15-05-2025Download
55
Overall Debit Limit - daily, monthly & yearly
03-05-2025Download
56
Important Notice – Closure of MTSS Operations
01-05-2025Download
57
Savings Account Revision Interest Rate W.e.f. 1st May 2025
01-05-2025Download
58
Savings Account Revision Interest Rate W.e.f. 1st May 2025
30-04-2025Download
59
UPI Lite Offer Terms & Condition for April'25 (24th to 30th April 2025)
24-04-2025Download
60
Digital Savings Renewal_ T&C June'25
08-04-2025Download
61
Fino Reward Points Terms & Condition - June'25
08-04-2025Download
62
UPI Lite Offer Terms & Condition for June'25 (10th to 30th June 2025)
08-04-2025Download
63
FinoPay Savings Account Video KYC Rs.200 Cashback offer - June'25
08-04-2025Download
64
Women's account offers Terms and Conditions - June'25
08-04-2025Download
65
Payment through UPI using FinoPay App Rs.50 CashBack - June'25
08-04-2025Download
66
Revision of Key charges Fino Payments Bank Digital Accounts effective from 7th May 2025
07-04-2025Download
67
FinoPay Savings Account 25- OTT's offer (Terms and Conditions) - Dec'25
01-04-2025Download
68
UPI Lite Offer Terms & Condition for April'25 (24th to 30th April 2025)
01-04-2025Download
69
FinoPay Savings Account OTT play TnC April'25
01-04-2025Download
70
Digital Savings Renewal_ T&C April'25
01-04-2025Download
71
Transaction Limits applicable to new Current Account / Savings Account
31-03-2025Download
72
FinoPay Savings Account OTT play TnC March'25
04-03-2025Download
73
UPI cashback upto Rs.200 (for Employee) - Mar'25
04-03-2025Download
74
FinoPay Savings Account Video KYC Rs.200 Cashback offer - Mar25
04-03-2025Download
75
Women's account offers Terms and Conditions - March'25
04-03-2025Download
76
Digital Savings Renewal_ T&C Mar'25
04-03-2025Download
77
UPI Bonanza-T&C Offer Feb'25 (offer Period 7th to 28th Feb 25)
07-02-2025Download
78
FinoPay Savings Account OTT play TnC Feb'25
01-02-2025Download
79
UPI Lite Offer Terms & Condition for Jan'25 (offer period : 21st to 31st Jan)
21-01-2025Download
80
Fino Reward Points Terms & Condition - Mar'24
03-03-2024Download
81
FinoPay Digital Savings Account Book My Show offer TnC for Video KYC completion - Feb24
01-02-2024Download
82
Fino Reward Points Terms & Condition - Feb'24
01-02-2024Download
83
FinoPay Savings Account OTT play TnC Feb'24
01-02-2024Download
84
Balance Build Up Campaign TnCs - Dec 23
01-12-2023Download
85
Balance Build Up Campaign TnCs - Dec 23
01-12-2023Download
86
Fino Payments Bank OTT play TnC Dec'23
01-12-2023Download
87
Fino Payments Bank Bill Payment and Mobile Recharge TnC_Dec'23
01-12-2023Download
88
TFino Payments Bank Merchant + Customer Cashback TnC - Dec-23
01-12-2023Download
89
Fino Payments Bank UPI Cashback_Tnc_Dec'23
01-12-2023Download
90
FinoPay Digital Savings Account Book My Show offer TnC Dec'23
01-12-2023Download
91
T&C - Fino Payments Bank Merchant + Customer Cashback November'23
23-11-2023Download
92
T&C - Fino Payments Bank OTT play November'23
23-11-2023Download
93
T&C - Fino Payments Bank UPI Cashback_Nov'23
23-11-2023Download
94
TnC for Book my show November'23
23-11-2023Download
95
UPI LITE Terms and Conditions for the month of NOV'23
23-11-2023Download
96
Change in Interest Rate for Sweep Account held with Partner Bank – Effective 13th November 2023
13-11-2023Download
97
T&C - Fino Payments Bank UPI Cashback_Nov'23
01-11-2023Download
98
TnC for Book my show November'23
01-11-2023Download
99
FinoPay Digital Savings Account Book My Show offer TnC Oct'23
01-10-2023Download
100
T&C – FinoPay Savings Account OTT Play Scheme Oct''23
01-10-2023Download
101
T&C - Fino Payments Bank OTT Play Sep''23
01-09-2023Download
102
T&C update for Rupay offers - Swiggy, Amazon & Myntra
01-09-2023Download
103
T&C update for Rupay offers - Swiggy, Amazon & Myntra
01-09-2023Download
104
T&C update for Rupay offers - Swiggy, Amazon & Myntra
01-09-2023Download
105
Fino Payments Bank Bill Payment and Mobile Recharge TnC Sept'23
01-09-2023Download
106
Change in Interest Rate for Sweep Account held with Partner Bank – Effective 1st September 2023
01-09-2023Download
107
T&C - Fino Payments Bank OTT Play August'23
01-08-2023Download
108
T&C - Fino Payments Bank UPI Cashback
01-08-2023Download
109
TnC for Book my show August'23
01-08-2023Download
110
FinoPay Savings Account OTTplay Offer July'23
01-07-2023Download
111
TnC Book My Show VKYC Campaign - July'23
01-07-2023Download
112
Fino Shubh Savings Account OTTplay Terms and Condition-july'23
01-07-2023Download
113
TnC-Fino Payments Bank UPI Cashback
01-07-2023Download
114
FinoPay Savings Account OTTPlay Offer June'23
08-06-2023Download
115
TnC of OTTplay offer for new CASA Account June'23
01-06-2023Download
116
TnC Merchant Onboarding OTTs offer June'23
01-06-2023Download
117
Revised KYC Policy w.e.f 2nd May 2023
02-05-2023Download
118
Prerequisites of CASA Account Closure of Deceased Customer
03-03-2020Download
119
Prerequisites of CASA Account Closure of Deceased Customer
03-03-2020Download
120
Prerequisites of CASA Account Closure of Deceased Customer
03-03-2020Download
121
Prerequisites of CASA Account Closure of Deceased Customer
03-03-2020Download
122
Fino Payments Bank Branches and CSP points information
Download
123
Fino Payments Bank Branches and CSP points information
Download
124
Women's account offers Terms and Conditions - July'25
Download
125
Digital Savings Renewal_ T&C July'25
Download
126
Payment through UPI using FinoPay App Rs.20 CashBack - July'25
Download
127
25- OTT's Terms and Conditions
Download
128
Terms and Conditions for Mobile Recharge Voucher Campaign
Download
129
Fino Reward Points Terms & Condition - Mar'24
Download
130
FinoPay Savings Account Video KYC Rs.200 Cashback offer - Mar25
Download
131
Women's account offers Terms and Conditions - March'25
Download
132
Digital Savings Renewal_ T&C Mar'25
Download
133
UPI cashback upto Rs.200 (for Employee) - Feb'25
Download
134
UPI Bonanza-T&C Offer Feb'25 (offer Period 7th to 28th Feb 25)
Download
135
FinoPay Savings Account Video KYC Rs.200 Cashback offer - Dec'24
Download
136
UPI Bonanza-T&C Offer Dec'24 (3rd to 15 Dec 24)
Download
137
Fino Reward Points Terms & Condition - Dec'24
Download
138
UPI cashback upto Rs.200 (for Employee) - Dec'24
Download
139
FinoPay Savings Account OTT play TnC Feb'25
Download
140
UPI Lite Offer Terms & Condition for Nov'24
Download
141
Shubh & Saral offer on New Account Opening - Period 15th Jan 2025 to 31st Mar’2025
Download
142
UPI Lite Offer Terms & Condition for Jan'25 (offer period : 21st to 31st Jan)
Download
143
FinoPay Savings Account Video KYC Rs.200 Cashback offer - Jan'25
Download
144
Rs.100 Mobile Recharge offer for customer do UPI using FinoPay App TnC - Jan'25 (4th Jan to 15th Jan)
Download
145
FinoPay Savings Account OTT play TnC Nov24
Download
146
UPI cashback upto Rs.200 (for Employee) - Nov'24
Download
147
UPI Bonanza-T&C Offer Dec'24 (12 to 31 Dec 24)
Download
148
UPI Bonanza-T&C Offer Dec'24 (3rd to 15 Dec 24)
Download
149
Fino Reward Points Terms & Condition - Dec'24
Download
150
UPI cashback upto Rs.200 (for Employee) - Dec'24
Download
151
FinoPay Savings Account OTT play TnC Dec'24
Download
152
FinoPay Savings Account Video KYC Rs.200 Cashback offer - Oct'24
Download
153
FinoPay Savings Account Video KYC Rs.200 Cashback offer - Dec'24
Download
154
FinoPay Savings Account OTT play TnC Nov24
Download
155
UPI cashback upto Rs.200 (for Employee) - Nov'24
Download
156
UPI cashback upto Rs.200 (for Employee) - Sept'24
Download
157
FinoPay Savings Account OTT play TnC Aug24
Download
158
₹50 Cashback on payment through UPI using FinoPay App - Aug'24
Download
159
Fino Reward Points Terms & Condition - Aug24
Download
160
UPI using FinoPay App - 1% cashback (offer period 25th to 30th Sep'24)
Download
161
₹50 Cashback on payment through UPI using FinoPay App
Download
162
Fino Reward Points Terms & Condition - Sep'24
Download
163
Digital-Women’s account VKYC upto 200 cashback offer TnC - Sep'24
Download
164
FinoPay Savings Account OTT play TnC June'24
Download
165
FinoPay Savings Account Video KYC Rs.200 Cashback offer - June'24
Download
166
Fino Reward Points Terms & Condition - June'24
Download
167
₹50 Cashback on payment through UPI using FinoPay App
Download
168
Fino Reward Points Terms & Condition - May'24
Download
169
FinoPay Savings Account Video KYC Rs.200 Cashback offer - May'24
Download
170
Revised Subscription Charges effective from 1st Jun 2024
Download
171
T&Cs For OTTplay offer on Account Opening Of FinoPay Savings Account - April 24
Download
172
FinoPay Savings Account Video KYC Rs.200 Cashback offer - April'24
Download
173
Fino Reward Points Terms & Condition - April'23
Download
174
Savings Account-Schedule of Charges w.e.f. 1st April 2024
Download
175
Current Account - schedule charges w.e.f. 1st April 2024
Download
176
Revised Bank Charges effective from 1st May 2024
Download
177
FinoPay Savings Account OTT play TnC Mar'24
Download
178
UPI transaction OTT Fancode offer using FinoPay App - March'24
Download
179
FinoPay Digital Savings Account Book My Show offer TnC March'24
Download
180
FinoPay Digital Savings Account Book My Show offer TnC Feb'24
Download
181
FinoPay Savings Account OTT play TnC Feb'24
Download
182
Fino Payments Bank UPI Cashback TnC Feb'24
Download
183
FinoPay Savings Account OTT play TnC Mar'24
Download
184
Payment through UPI using FinoPay App Rs.50 CashBack - Jan'23
Download
185
FinoPay Digital Savings Account Book My Show offer TnC for Video KYC completion - Jan'24
Download
186
UPI transaction OTT Fancode offer using FinoPay App - Jan'24
Download
187
FinoPay Digital Savings Account Book My Show offer TnC Dec'23
Download
188
Change in Interest Rate for Sweep Account held with Partner Bank – Effective 22nd Dec 2023
Download
189
UPI cashback upto Rs.200 (for Employee) - Jan'25
Download
190
Fino Payments Bank – Regional Offices List
Download
191
Fino Payments Bank – Regional Offices List
Download
192
Daily limits for Savings Account Products - Debit Limit, Cash Withdrawal & Fund Transfer Limits
Download
193
Daily limits for Current Account Products - Debit Limit Cash Withdrawal Fund Transfer Limits
Download
194
Fino Payments Bank Holiday List – Statewise
Download
195
Customer and Appropriateness
Download
196
Cyber Security Awareness Tips for Customers
Download
197
MGT-7 F.Y 2020-21
Download
198
CASA Customer who opens his account with Form 60 needs to be renew it every Financial Year
Download
199
Shubh Savings Account Annual Subscription Charges Revised to INR 449 wef 1st August 2021
Download
200
Customer Suitability and Appropriateness
Download
201
Effective 01st May 2021 the EOD Balance Limit for CASA Accounts will be INR 2,00,000
Download
202
Fino Payments Bank – IFSC Codes
Download
203
Account Closure Charges
Download
204
CASA Account Opening Form
Download
205
Fino Payments Bank Sweep Account - Change in Interest Rate
Download
206
IRDA Commission Rates
Download
207
New Customer Call Centre Number
Download
208
DICGC from website
Download
209
Fino Payments Bank Branches and CSP points information
Download
210
Revision in (a) Cash Withdrawal Daily Limit @ Merchant point & (b) UPI Limits
Download
211
Dengue & Malaria Insurance is now available on BPay
Download
212
Regarding NEFT Closure Timings
Download
213
Companies Act compliance
Download
214
Annual Disclosure of Complaints
Download
215
Compliance of Companies Act, 2013
Download
216
Aadhar card linking
Download
217
Availability of Nomination
Download
218
Do Not Pay Money to receive Large Funds from Abroad RBI Advisory
Download
219
Cheque Collection Policy
Download
220
Security Alert
Download
221
New Merchant Helpdesk Number
Download
222
TDS on Cash Withdrawals
Download
223
Rate of Interest on Savings Bank Account
Download
224
First Time Green PIN/Debit Card PIN generation for Fino Debit Card is disabled on Bpay
Download
225
Unavailability of specified services due to Annual Closing
Download
226
Janata Curfew
Download
227
Now, Customers can renew their Insurance Policies just by sending an SMS
Download
228
ICICI Lombard Personal Accidental Insurance available as standalone product
Download
229
Precautions against Fraudulent Transactions
Download
230
Issuance of New Debit Card
Download
231
Revised Rupay Platinum Debit Card Charges for Pratham and Saral Savings Account
Download
232
Core Banking System Upgrade of Partner Bank – Sweep A/C facility won’t be accessible
Download
233
Fraud and Cybercrime-Modus Operandi
Download
234
Raju and 40 thieves
Download
235
Notice of candidature proposing Prakash Iyer
Download
236
Notice of candidature proposing Rakesh Bhartia
Download
237
Notice of candidature proposing Rishi Gupta
Download
238
Introduction of Trxn Processing Fee above Free Limit w.e.f 1st Nov 2022
Download
239
Balance Build up Campaign T & C December 22
Download
240
E-NACH Mandate now accepted by Fino Payments Bank
Download
241
Revised Rate Of Interest on Saving Account W.e.f 7th Jan’23”
Download
242
Balance build-up campaign for February'23
Download
243
Revised Platinum Debit Card Charges_Saral Salary Account
Download
244
Change in Interest Rate for Sweep Account held with Partner Bank – Effective 1st March, 2023
Download
245
Balance Build Up Campaign T&C -Mar'23
Download
246
Complimentary BrainGym Jr Subscription T & C
Download
247
Revised Rate of Interest w.e.f. 7th Jan’23
Download
248
TnCs - Campaign for Minor - Major BSA customers
Download
249
FinoPay Savings Account BookMyShow Offer May'23
Download
250
KYC/AML/CFT Policy
Download
251
CASA Customer who opens his account with Form 60 needs to be renew it every Financial Year
Download