Platinum Debit Card

Immediately contact Fino's customer care at 1800 268 1000 or write to us at customercare@fino.bank.in.

Accidental Insurance cover is available only in one account. To get the benefit of Accidental Insurance cover, minimum one successful RuPay Card induced financial transaction at any PoS/E-com, within 30 days prior to date of accident including accident date of RuPay Cardholder is required as per the guidelines.

No. There is no fee for using your debit card at retail outlets or online websites. However, at certain merchant categories like railways and fuel, a fee may be levied by the merchant on every purchase.

You can apply for a Fino Bank debit card at the time of opening your account. In case, you have not applied for a Fino Bank debit card, you can visit the branch and request a new debit card.

Please visit your nearest branch to claim the insurance. The claim intimation should be within 90 days from the date of accident. Please submit the supporting documents and the debit card details to claim the insurance.

Refer below documents for more details on how to claim the insurance:

Click here to download Rupay Insurance FAQs

Click here to download Claim Process

Click here to download Claim Form

Click here to download Declaration Form

Click here to know more about Rupay Insurance Program

Click hear to download the affidavit for legal heir(s)

The Insurance linked with Rupay Debit Card is provided by NPCI in association with the designated insurance company and Fino Payments Bank has no role in acceptance or rejection of the claim.